Accessibility Statement for Abbey Surgery and Bere Alston Medical Practice websites
This accessibility statement applies to the Abbey Surgery Web site at https://www.abbeysurgery.co.uk and Bere Alston Medical Practice website at https://www.berealstonmedicalpractice.co.uk.
These websites are run by Abbey Surgery. We want as many people as possible to be able to use these websites.
We've also made the website text as simple as possible to understand.
How accessible these websites are
We know some parts of this website may not be fully accessible:
- some PDF documents may not be fully accessible to screen reader software
This site is available in three versions which duplicate all textual information:
- large screen/desktop site, includes graphics and photos. Some pages may require horizontal scrolling at high zoom.
- small screen/mobile site, formatted to display on small screens in portrait or landscape format
- text only site, no graphics, photos or text formatting. Text font, size and background contrast may be adjusted by means of user browser controls
Feedback and contact information
If you need information on these websites in a different format please contact the Practice Manager
- by email: abbey.surgery@nhs.net
- by phone: 01822 612247
- by post: 28 Plymouth Road, Tavistock, Devon PL19 8BU
We will consider your request and get back to you as soon as possible.
Reporting accessibility problems with these websites
We seek to maintain and improve the accessibility of these websites. If you find any problems or think we're not meeting accessibility requirements, please contact the Practice Manager - contact details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about these websites' accessibility
Abbey Surgery and Bere Alston Medical Practice are committed to making their websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
These websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some PDF documents, especially those containing graphics and images, may not be fully accessible to screen readers
PDFs and other documents
Some
of our PDFs documents are essential to providing our services. For
example, we have PDFs with information on how users can access our
services.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.
Any new PDFs we publish will meet
accessibility standards, except where these are supplied by other
organisations over which we have no control.
Documents in alternative formats
Documents on these web sites are available in alternative formats on request to the Practice Manager.
Preparation of this accessibility statement
This statement was prepared on 26th September 2020. It was last reviewed on 6th June 2021. These websites were last tested on 6th June 2021. The test was carried out by WesternWeb Ltd.
All pages on the public facing web sites, excluding PDF documents, were tested.